With xNova's new Contact Update Notifications, you no longer need to manually check if the information in your saved companies is up to date. Our system proactively alerts you when new updated, or removed contacts are detected—so you can act faster and with better data.
This article explains:
💡 How contact updates work
📩 What’s included in the email notifications
🖥️ Where to find in-app notifications
⚙️ How to manage notification settings
💡 How It Works
Every time you save a company to My Importers, xNova begins monitoring its contacts. We use several data providers to fetch this data—to automatically detect:
New contacts at companies
Removed contacts who are no longer associated with the company
Changes to existing contact details (job title, email, etc.)
This is handled through a smart algorithm that identifies and ranks the most relevant decision-makers in procurement-related roles.
📩 Email Notifications
Once a week, you'll receive a summary email with the contact updates we've found in the past few days. These emails include:
✅ A list of all updated contacts
🏢 The company names associated with the updates
You can disable email notifications at any time from your account settings.
🖥️ In-App Notifications
You'll also find real-time alerts directly in the platform. In the top right corner of the home page you will find the Notification Bell icon.
It displays the total number of new alerts (shared lists, shared searches & new contacts)
Clicking the bell opens a sidebar with a chronological list of recent notifications (similar in format to the email summary).
This list is persistent—new alerts are added to the top but are not removed when viewed.
⚙️ Managing Notification Settings
If you prefer not to receive email updates about contact changes, you can disable this in your account:
Go to your Settings
Navigate to Notifications
Toggle off the Contact Update Email Alerts
You’ll still receive in-app alerts.